Incidents reported on status page for TRACTIAN https://status.tractian.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1e65cc78d7823630603cb680ebac653e.png https://status.tractian.com/ en https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 20:12:00 -0000 https://status.tractian.com/incident/769379#34fe9d2f93df43e03b35ea926b6e04233b28401fd9b674f4b96d92cf996844b1 The DNS provider confirmed full service restoration at 4:30 p.m. Brasilia time (GMT-3) — 2:30 p.m. Atlanta (EST) — 1:30 p.m. Mexico (CDMX/CST). Tractian's infrastructure operates normally with no remaining impact. We will continue to monitor the environment to ensure full stability, but we consider the situation resolved. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 20:12:00 -0000 https://status.tractian.com/incident/769379#34fe9d2f93df43e03b35ea926b6e04233b28401fd9b674f4b96d92cf996844b1 The DNS provider confirmed full service restoration at 4:30 p.m. Brasilia time (GMT-3) — 2:30 p.m. Atlanta (EST) — 1:30 p.m. Mexico (CDMX/CST). Tractian's infrastructure operates normally with no remaining impact. We will continue to monitor the environment to ensure full stability, but we consider the situation resolved. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 20:12:00 -0000 https://status.tractian.com/incident/769379#34fe9d2f93df43e03b35ea926b6e04233b28401fd9b674f4b96d92cf996844b1 The DNS provider confirmed full service restoration at 4:30 p.m. Brasilia time (GMT-3) — 2:30 p.m. Atlanta (EST) — 1:30 p.m. Mexico (CDMX/CST). Tractian's infrastructure operates normally with no remaining impact. We will continue to monitor the environment to ensure full stability, but we consider the situation resolved. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 16:35:00 -0000 https://status.tractian.com/incident/769379#b55f49f1368e3244e67c6f223d6ad6da44768dfc34727808b201cc991628d191 Update – Engineering Mitigation Implemented The Tractian Engineering team has implemented an engineering solution to mitigate the ongoing instability caused by the DNS provider incident. Service accessibility has been restored through this workaround while the provider continues working on a full resolution. The Technical Support team is already guiding clients on the alternative steps to access the platform during this period. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 16:35:00 -0000 https://status.tractian.com/incident/769379#b55f49f1368e3244e67c6f223d6ad6da44768dfc34727808b201cc991628d191 Update – Engineering Mitigation Implemented The Tractian Engineering team has implemented an engineering solution to mitigate the ongoing instability caused by the DNS provider incident. Service accessibility has been restored through this workaround while the provider continues working on a full resolution. The Technical Support team is already guiding clients on the alternative steps to access the platform during this period. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 16:35:00 -0000 https://status.tractian.com/incident/769379#b55f49f1368e3244e67c6f223d6ad6da44768dfc34727808b201cc991628d191 Update – Engineering Mitigation Implemented The Tractian Engineering team has implemented an engineering solution to mitigate the ongoing instability caused by the DNS provider incident. Service accessibility has been restored through this workaround while the provider continues working on a full resolution. The Technical Support team is already guiding clients on the alternative steps to access the platform during this period. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 15:30:00 -0000 https://status.tractian.com/incident/769379#bd7df01a3141e0074a2d5b851d93f9242a5031e31f8527bab6cefd294623016d We are currently experiencing service instability related to a DNS incident affecting one of our network infrastructure providers today, which may result in intermittent accessibility issues to our platform. We will provide updates as the provider advances in its resolution efforts. At the same time, our engineering team continues to actively monitor the situation and implement mitigation alternatives. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 15:30:00 -0000 https://status.tractian.com/incident/769379#bd7df01a3141e0074a2d5b851d93f9242a5031e31f8527bab6cefd294623016d We are currently experiencing service instability related to a DNS incident affecting one of our network infrastructure providers today, which may result in intermittent accessibility issues to our platform. We will provide updates as the provider advances in its resolution efforts. At the same time, our engineering team continues to actively monitor the situation and implement mitigation alternatives. https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 15:30:00 -0000 https://status.tractian.com/incident/769379#bd7df01a3141e0074a2d5b851d93f9242a5031e31f8527bab6cefd294623016d We are currently experiencing service instability related to a DNS incident affecting one of our network infrastructure providers today, which may result in intermittent accessibility issues to our platform. We will provide updates as the provider advances in its resolution efforts. At the same time, our engineering team continues to actively monitor the situation and implement mitigation alternatives. https://status.tractian.com/ Tue, 18 Nov 2025 15:00:52 +0000 https://status.tractian.com/#bf4af7fac9fa649326d0c3a38f4b19fe8314e26735afe05070b7019956b8f680 app.tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 14:43:33 +0000 https://status.tractian.com/#64a8fd6c4952cc2189df489b54457edb740fe2119501d32d006990a6d72337ad motor-v2.tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 14:37:30 +0000 https://status.tractian.com/#bf4af7fac9fa649326d0c3a38f4b19fe8314e26735afe05070b7019956b8f680 app.tractian.com went down https://status.tractian.com/ Tue, 18 Nov 2025 14:37:02 +0000 https://status.tractian.com/#64a8fd6c4952cc2189df489b54457edb740fe2119501d32d006990a6d72337ad motor-v2.tractian.com went down https://status.tractian.com/ Tue, 18 Nov 2025 11:57:53 +0000 https://status.tractian.com/#b8e5e7f42a2a5d69d2c27c4f3e79baa4880b4d94a593f33388dbd31d2e56e0ad tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 11:50:31 +0000 https://status.tractian.com/#d710df1e7aa30063c0cc6174a5a9b707719f28b656c55a832b1d4a4632b57db0 api.tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 11:46:26 +0000 https://status.tractian.com/#417fc917afaa850019b3e7f5aefb7a8cecab1dd713b9bcfcadac63a5a60655f4 app.tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 11:46:25 +0000 https://status.tractian.com/#74df18bc47cd0a3aad23a7627b8c5374f845878524f6f163d9da9b8e721de54e motor-v2.tractian.com recovered https://status.tractian.com/ Tue, 18 Nov 2025 11:41:58 +0000 https://status.tractian.com/#b8e5e7f42a2a5d69d2c27c4f3e79baa4880b4d94a593f33388dbd31d2e56e0ad tractian.com went down https://status.tractian.com/ Tue, 18 Nov 2025 11:35:52 +0000 https://status.tractian.com/#74df18bc47cd0a3aad23a7627b8c5374f845878524f6f163d9da9b8e721de54e motor-v2.tractian.com went down https://status.tractian.com/ Tue, 18 Nov 2025 11:35:51 +0000 https://status.tractian.com/#d710df1e7aa30063c0cc6174a5a9b707719f28b656c55a832b1d4a4632b57db0 api.tractian.com went down https://status.tractian.com/ Tue, 18 Nov 2025 11:35:51 +0000 https://status.tractian.com/#417fc917afaa850019b3e7f5aefb7a8cecab1dd713b9bcfcadac63a5a60655f4 app.tractian.com went down https://status.tractian.com/incident/595764 Mon, 02 Jun 2025 19:39:00 -0000 https://status.tractian.com/incident/595764#5615b25f14b7482c1be74d5a69e6166b85c32dae042c775d8459c9437351c8aa Impact duration: 2h10min Today we experienced an outage caused by instability in one of our infrastructure providers. During this period, the platform was unavailable. Our team implemented mitigation actions, and the service was successfully restored. We continue to monitor the situation. https://status.tractian.com/incident/595764 Mon, 02 Jun 2025 19:39:00 -0000 https://status.tractian.com/incident/595764#5615b25f14b7482c1be74d5a69e6166b85c32dae042c775d8459c9437351c8aa Impact duration: 2h10min Today we experienced an outage caused by instability in one of our infrastructure providers. During this period, the platform was unavailable. Our team implemented mitigation actions, and the service was successfully restored. We continue to monitor the situation. https://status.tractian.com/incident/595764 Mon, 02 Jun 2025 19:39:00 -0000 https://status.tractian.com/incident/595764#5615b25f14b7482c1be74d5a69e6166b85c32dae042c775d8459c9437351c8aa Impact duration: 2h10min Today we experienced an outage caused by instability in one of our infrastructure providers. During this period, the platform was unavailable. Our team implemented mitigation actions, and the service was successfully restored. We continue to monitor the situation.