Incidents | TRACTIAN Incidents reported on status page for TRACTIAN https://status.tractian.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1e65cc78d7823630603cb680ebac653e.png Incidents | TRACTIAN https://status.tractian.com/ en Brief service disruption – resolved https://status.tractian.com/incident/848689 Fri, 13 Mar 2026 17:02:00 -0000 https://status.tractian.com/incident/848689#de5568c26191eaf62c77239248833b5b555639358adc10b7040eb2ee7db23085 A temporary issue caused errors that affected part of our platform for about 14 minutes this afternoon. It has been resolved and all services are operating normally. Measures have been implemented to help prevent similar occurrences in the future. DNS Provider Instability https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 20:12:00 -0000 https://status.tractian.com/incident/769379#34fe9d2f93df43e03b35ea926b6e04233b28401fd9b674f4b96d92cf996844b1 The DNS provider confirmed full service restoration at 4:30 p.m. Brasilia time (GMT-3) — 2:30 p.m. Atlanta (EST) — 1:30 p.m. Mexico (CDMX/CST). Tractian's infrastructure operates normally with no remaining impact. We will continue to monitor the environment to ensure full stability, but we consider the situation resolved. DNS Provider Instability https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 16:35:00 -0000 https://status.tractian.com/incident/769379#b55f49f1368e3244e67c6f223d6ad6da44768dfc34727808b201cc991628d191 Update – Engineering Mitigation Implemented The Tractian Engineering team has implemented an engineering solution to mitigate the ongoing instability caused by the DNS provider incident. Service accessibility has been restored through this workaround while the provider continues working on a full resolution. The Technical Support team is already guiding clients on the alternative steps to access the platform during this period. DNS Provider Instability https://status.tractian.com/incident/769379 Tue, 18 Nov 2025 15:30:00 -0000 https://status.tractian.com/incident/769379#bd7df01a3141e0074a2d5b851d93f9242a5031e31f8527bab6cefd294623016d We are currently experiencing service instability related to a DNS incident affecting one of our network infrastructure providers today, which may result in intermittent accessibility issues to our platform. We will provide updates as the provider advances in its resolution efforts. At the same time, our engineering team continues to actively monitor the situation and implement mitigation alternatives. [Resolved] Temporary instability with cloud provider https://status.tractian.com/incident/595764 Mon, 02 Jun 2025 19:39:00 -0000 https://status.tractian.com/incident/595764#5615b25f14b7482c1be74d5a69e6166b85c32dae042c775d8459c9437351c8aa Impact duration: 2h10min Today we experienced an outage caused by instability in one of our infrastructure providers. During this period, the platform was unavailable. Our team implemented mitigation actions, and the service was successfully restored. We continue to monitor the situation.